What is Vendor Lock-in?
Vendor Lock-in is a situation where a customer becomes dependent on a specific vendor and cannot switch without substantial costs – existing at protocol, data format or control logic level, and representing the most significant long-term risk in facility technology investments.
A situation where a customer becomes dependent on a specific vendor for products and services and cannot switch without substantial costs or complications.
Why it matters: Vendor lock-in is the most significant long-term risk in facility technology investments. When you cannot change vendor without a full system replacement, your negotiating power disappears and the vendor controls your upgrade path and future costs.
HubMind’s view: Avoiding vendor lock-in is a core principle in everything we do. Open protocols, open APIs and standard data formats are non-negotiable requirements in our recommendations.
Want to know more about Vendor Lock-in?
HubMind helps you understand and apply Vendor Lock-in in your facility.